Products
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Veterinary Phone Communication - Level 1 Certification
CourseWhere great medicine meets exceptional client communication. Designed for CSRs building strong foundations and experienced team members who want consistent, elevated communication across the entire practice.
$55
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Heat Stroke
CourseLearn to recognize signs of heat stroke, ask key triage questions, and understand how pets regulate body temperature. Identify risk factors, listen for client cues, and follow practice protocols in heat-related emergencies.
$25
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Time-sharing Tips
CourseLearn how to juggle clients walking in, phones ringing, and tasks that need completed. If you've ever felt overwhelmed and super busy at the front desk, this lesson is for you!
$25
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Money Talks
CourseGet confident with client conversations about money. How and when to bring up costs involved with veterinary care, focusing on the intention behind the treatment plan, setting clear expectations, collecting deposits, and emergency fees, and more!
$25